A methodology to develop usability / user experience heuristics

Daniela Quiñones Otey

doi:10.1145/3123818.3133832

A methodology to develop usability / user experience heuristics

Daniela Quiñones Otey

SCHOOL OF COMPUTER ENGINEERING

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

2 Scopus citations

Abstract

Usability is an important element to consider in the development of different software products. Because sets of generic usability heuristics may not evaluate specific features of different applications, several authors have developed new sets of usability heuristics in order to evaluate the usability of these specific applications. Many of these authors follow informal processes to develop new heuristics, which can generate sets of usability heuristics that do not evaluate effectively the usability. Therefore, it is necessary to formalize the process to develop usability heuristics. This research aims to formalize a methodology for developing usability heuristics.

Original language	English
Title of host publication	Proceedings of the 18th International Conference on Human Computer Interaction, Interaccion 2017
Editors	Juan Manuel Gonzalez-Calleros, Josefina Guerrero-Garcia, Cesar A. Collazos Ordonez
Publisher	Association for Computing Machinery
ISBN (Electronic)	9781450352291
DOIs	https://doi.org/10.1145/3123818.3133832
State	Published - 25 Sep 2017
Event	18th International Conference on Human Computer Interaction, Interaccion 2017 - Cancun, Mexico Duration: 25 Sep 2017 → 27 Sep 2017

Publication series

Name	ACM International Conference Proceeding Series
Volume	Part F131194

Conference

Conference	18th International Conference on Human Computer Interaction, Interaccion 2017
Country/Territory	Mexico
City	Cancun
Period	25/09/17 → 27/09/17

Keywords

Heuristic Evaluation
Methodology
Usability
Usability Heuristics
User Experience

Access to Document

10.1145/3123818.3133832

Cite this

Otey, D. Q. (2017). A methodology to develop usability / user experience heuristics. In J. M. Gonzalez-Calleros, J. Guerrero-Garcia, & C. A. C. Ordonez (Eds.), Proceedings of the 18th International Conference on Human Computer Interaction, Interaccion 2017 Article 57 (ACM International Conference Proceeding Series; Vol. Part F131194). Association for Computing Machinery. https://doi.org/10.1145/3123818.3133832

Otey, Daniela Quiñones. / A methodology to develop usability / user experience heuristics. Proceedings of the 18th International Conference on Human Computer Interaction, Interaccion 2017. editor / Juan Manuel Gonzalez-Calleros ; Josefina Guerrero-Garcia ; Cesar A. Collazos Ordonez. Association for Computing Machinery, 2017. (ACM International Conference Proceeding Series).

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abstract = "Usability is an important element to consider in the development of different software products. Because sets of generic usability heuristics may not evaluate specific features of different applications, several authors have developed new sets of usability heuristics in order to evaluate the usability of these specific applications. Many of these authors follow informal processes to develop new heuristics, which can generate sets of usability heuristics that do not evaluate effectively the usability. Therefore, it is necessary to formalize the process to develop usability heuristics. This research aims to formalize a methodology for developing usability heuristics.",

keywords = "Heuristic Evaluation, Methodology, Usability, Usability Heuristics, User Experience",

author = "Otey, {Daniela Qui{\~n}ones}",

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Otey, DQ 2017, A methodology to develop usability / user experience heuristics. in JM Gonzalez-Calleros, J Guerrero-Garcia & CAC Ordonez (eds), Proceedings of the 18th International Conference on Human Computer Interaction, Interaccion 2017., 57, ACM International Conference Proceeding Series, vol. Part F131194, Association for Computing Machinery, 18th International Conference on Human Computer Interaction, Interaccion 2017, Cancun, Mexico, 25/09/17. https://doi.org/10.1145/3123818.3133832

A methodology to develop usability / user experience heuristics. / Otey, Daniela Quiñones.
Proceedings of the 18th International Conference on Human Computer Interaction, Interaccion 2017. ed. / Juan Manuel Gonzalez-Calleros; Josefina Guerrero-Garcia; Cesar A. Collazos Ordonez. Association for Computing Machinery, 2017. 57 (ACM International Conference Proceeding Series; Vol. Part F131194).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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KW - Methodology

KW - Usability

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KW - User Experience

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M3 - Conference contribution

AN - SCOPUS:85033454987

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A2 - Gonzalez-Calleros, Juan Manuel

A2 - Guerrero-Garcia, Josefina

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ER -

A methodology to develop usability / user experience heuristics

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Conference

Keywords

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