A Preliminary Methodology to Evaluate the User Experience for People with Autism Spectrum Disorder

Katherine Valencia, Cristian Rusu, Federico Botella

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

4 Scopus citations

Abstract

People with Autism Spectrum Disorder (ASD) have significant challenges in the development of their communication and social skills. They tend to enjoy interactions with computers, as these interactions offer a safe and structured environment. Several studies have been dedicated to develop software systems and/or applications for people with ASD, trying to be as accessible and usable as possible. However, these studies do not present enough details on usability and User eXperience (UX) evaluation, nor empirical evidence in their research; therefore, we think it is necessary to formalize the process of UX evaluation, when working with people with ASD. We stablish a preliminary methodology to evaluate UX for people with ASD. This methodology proposes 3 sequential stages, a planning stage, an execution stage and a results analysis stage. The methodology facilitates the correct selection of participants, evaluators and methods, as well as the execution of these methods, and the processing of the results. It aims to obtain valuable UX insights that can help the to improve users’ skill learning, and thus their quality of life, through the use of technology.

Original languageEnglish
Title of host publicationSocial Computing and Social Media
Subtitle of host publicationExperience Design and Social Network Analysis - 13th International Conference, SCSM 2021, Held as Part of the 23rd HCI International Conference, HCII 2021, Proceedings
EditorsGabriele Meiselwitz
PublisherSpringer Science and Business Media Deutschland GmbH
Pages538-547
Number of pages10
ISBN (Print)9783030776251
DOIs
StatePublished - 2021
Event13th International Conference on Social Computing and Social Media, SCSM 2021, held as part of the 23rd International Conference, HCI International 2021 - Virtual, Online
Duration: 24 Jul 202129 Jul 2021

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume12774 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

Conference13th International Conference on Social Computing and Social Media, SCSM 2021, held as part of the 23rd International Conference, HCI International 2021
CityVirtual, Online
Period24/07/2129/07/21

Keywords

  • Autism spectrum disorder
  • Evaluation methodology
  • User experience
  • User experience evaluation

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