An approach to make software testing for users with down syndrome a little more pleasant

Alfredo Mendoza-González, Huizilopoztli Luna-García, Ricardo Mendoza-González, ALEXANDRU CRISTIAN RUSU , Hamurabi Gamboa-Rosales, Jorge I. Galván-Tejada, José G. Arceo-Olague, José M. Celaya-Padilla, Roberto Solis-Robles

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Evaluating software with users implies challenging tasks where users' abilities are sometimes taken to the limit. This process might turn a very unpleasant experience to users susceptible to anxiety and stress, such as users with Down syndrome. By consequence the poor performance of unpleasant users generates unreal results. We propose a gamified approach for software testing, which allows maintaining user's motivation and engagement with the test's activities, reducing anxiety and stress, having by consequence more reliable results. The gamified approach can be applied on any kind of software testing involving users, since it works over how the activities are presented to participants, once they have been defined according with the test goal. Results of the application, over 10 users with Down syndrome, suggest that the gamified approach maintains the emotional state of users in a positive way even when they made errors, got confused, or were forced to change/stop an activity.

Original languageEnglish
Title of host publicationProceedings of the 19th International Conference on Human-Computer Interaction, Interaccion 2018
PublisherAssociation for Computing Machinery
ISBN (Electronic)9781450364911
DOIs
StatePublished - 12 Sep 2018
Event19th International Conference on Human-Computer Interaction, Interaccion 2018 - Palma, Spain
Duration: 12 Sep 201814 Sep 2018

Publication series

NameACM International Conference Proceeding Series

Conference

Conference19th International Conference on Human-Computer Interaction, Interaccion 2018
CountrySpain
CityPalma
Period12/09/1814/09/18

Keywords

  • Accessibility
  • Disabilities
  • Evaluation
  • Human factors

Fingerprint Dive into the research topics of 'An approach to make software testing for users with down syndrome a little more pleasant'. Together they form a unique fingerprint.

Cite this