TY - GEN
T1 - Approaches on User eXperience Assessment
AU - Rusu, Virginia Zaraza
AU - QUIÑONES OTEY, DANIELA CONSTANZA
AU - RUSU , ALEXANDRU CRISTIAN
AU - CACERES SERRANO, PABLO ANDRES
AU - Rusu, Virginica
AU - RONCAGLIOLO DE LA HORRA, SILVANA PAOLA
PY - 2018/1/1
Y1 - 2018/1/1
N2 - Usability is a basic attribute in software quality. Its complex and evolving nature is hard to describe in a unique definition. Usability refers to ease of use and the way users can perform their tasks. User eXperience (UX) goes beyond the three generally accepted usability’s dimensions: effectiveness, efficiency and satisfaction. UX covers all aspects of someone’s interaction with a product, application, system and/or service including psychological ones. Psychometrics as a psychological assessment tool could be helpful in UX studies as a complement to usability evaluation methods. Communicability is a distinctive quality of interactive systems that effectively and efficiently communicate to the users the design intent and interactive principles. The paper explores how user testing (co-discovery), communicability evaluation, query techniques, and psychometrics (motivation scale) may complement each other when assessing UX. Empirical evidences are analyzed, using the World Digital Library (www.wdl.org) as a case study.
AB - Usability is a basic attribute in software quality. Its complex and evolving nature is hard to describe in a unique definition. Usability refers to ease of use and the way users can perform their tasks. User eXperience (UX) goes beyond the three generally accepted usability’s dimensions: effectiveness, efficiency and satisfaction. UX covers all aspects of someone’s interaction with a product, application, system and/or service including psychological ones. Psychometrics as a psychological assessment tool could be helpful in UX studies as a complement to usability evaluation methods. Communicability is a distinctive quality of interactive systems that effectively and efficiently communicate to the users the design intent and interactive principles. The paper explores how user testing (co-discovery), communicability evaluation, query techniques, and psychometrics (motivation scale) may complement each other when assessing UX. Empirical evidences are analyzed, using the World Digital Library (www.wdl.org) as a case study.
KW - Communicability
KW - Digital Library
KW - Psychometrics
KW - User eXperience
KW - User testing
UR - http://www.scopus.com/inward/record.url?scp=85050553576&partnerID=8YFLogxK
U2 - 10.1007/978-3-319-91521-0_8
DO - 10.1007/978-3-319-91521-0_8
M3 - Conference contribution
AN - SCOPUS:85050553576
SN - 9783319915203
T3 - Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
SP - 97
EP - 111
BT - Social Computing and Social Media. User Experience and Behavior - 10th International Conference, SCSM 2018, Held as Part of HCI International 2018, Proceedings
A2 - Meiselwitz, Gabriele
PB - Springer Verlag
Y2 - 15 July 2018 through 20 July 2018
ER -