Gestión del Cambio para Proyectos Tecnológicos: Usando un Modelo Integral de Gestión del Cambio

Translated title of the contribution: Change management in technology projects: Using a comprehensive model of change management

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Technology projects, including the introduction of new systems such as CRMs and ERPs, have an impact on peoples emotions, perceptions and performance, as well as on organizational and company culture. They also tend to raise a series of management issues that are seldom addressed, causing many technology projects to fail. Technology managers must learn how to manage those changes associated with the introduction of new systems and technical innovations. Change management, a relatively new discipline, offers new perspectives to address the costs and risks associated with change processes. It analyzes critical management issues such as the role of leadership, coordination, process design, and implementation strategies. Special emphasis is given to soft skills such as managing emotions, communicating project goals and achievements, and handling the critical issue of power structures and their evolution during change processes.

Translated title of the contributionChange management in technology projects: Using a comprehensive model of change management
Original languageSpanish
Title of host publicationProceedings of the 11th Iberian Conference on Information Systems and Technologies, CISTI 2016
EditorsAlvaro Rocha, Luis Paulo Reis, Manuel Perez Cota, Ramiro Goncalves, Octavio Santana Suarez
PublisherIEEE Computer Society
ISBN (Electronic)9789899843462
DOIs
StatePublished - 25 Jul 2016
Event11th Iberian Conference on Information Systems and Technologies, CISTI 2016 - Gran Canaria, Spain
Duration: 15 Jun 201618 Jun 2016

Publication series

NameIberian Conference on Information Systems and Technologies, CISTI
Volume2016-July
ISSN (Print)2166-0727
ISSN (Electronic)2166-0735

Conference

Conference11th Iberian Conference on Information Systems and Technologies, CISTI 2016
CountrySpain
CityGran Canaria
Period15/06/1618/06/16

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