Critical success factors for implementing business intelligence system: Empirical study in vietnam

Quoc Trung Pham; Tu Khanh Mai; Sanjay Misra; Broderick Crawford; Ricardo Soto

doi:10.1007/978-3-319-42092-9_43

Critical success factors for implementing business intelligence system: Empirical study in vietnam

Quoc Trung Pham, Tu Khanh Mai, Sanjay Misra, Broderick Crawford, Ricardo Soto

SCHOOL OF COMPUTER ENGINEERING

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

22 Scopus citations

Abstract

Although the application of business intelligence (BI) system has increased recently, the critical success factors (CSFs) of BI system implementation remain poorly understood. Therefore, understanding CSFs for BI system is necessary for a company to be successful in implementing a BI system. Currently, the number of business successfully implemented BI in Vietnam is still limited. In order to understand the current situation of BI implementation in Vietnam, case study method has been used. Based on the research framework developed by Yeoh & Koronios, in-depth interviews have been conducted with 4 Vietnamese companies, who already implemented BI system. The main result of this study helps to extract the lessons learnt from 4 cases to rank the importance of CSFs for BI implementation in Vietnam context. Based on this result, recommendations were made for increasing the probability of successfully implementing BI system in Vietnam and other countries with similar conditions.

Original language	English
Title of host publication	Computational Science and Its Applications - 16th International Conference, ICCSA 2016, Proceedings
Editors	Sanjay Misra, Osvaldo Gervasi, Carmelo M. Torre, David Taniar, Elena Stankova, Ana Maria A.C. Rocha, Shangguang Wang, Beniamino Murgante, Bernady O. Apduhan
Publisher	Springer Verlag
Pages	567-584
Number of pages	18
ISBN (Print)	9783319420912
DOIs	https://doi.org/10.1007/978-3-319-42092-9_43
State	Published - 2016
Event	16th International Conference on Computational Science and Its Applications, ICCSA 2016 - Beijing, China Duration: 4 Jul 2016 → 7 Jul 2016

Publication series

Name	Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume	9790
ISSN (Print)	0302-9743
ISSN (Electronic)	1611-3349

Conference

Conference	16th International Conference on Computational Science and Its Applications, ICCSA 2016
Country/Territory	China
City	Beijing
Period	4/07/16 → 7/07/16

Keywords

Business intelligence
Critical success factor
Empirical study
Information system implementation
Vietnam

Access to Document

10.1007/978-3-319-42092-9_43

Cite this

Pham, Q. T., Mai, T. K., Misra, S., Crawford, B., & Soto, R. (2016). Critical success factors for implementing business intelligence system: Empirical study in vietnam. In S. Misra, O. Gervasi, C. M. Torre, D. Taniar, E. Stankova, A. M. A. C. Rocha, S. Wang, B. Murgante, & B. O. Apduhan (Eds.), Computational Science and Its Applications - 16th International Conference, ICCSA 2016, Proceedings (pp. 567-584). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 9790). Springer Verlag. https://doi.org/10.1007/978-3-319-42092-9_43

Pham, Quoc Trung ; Mai, Tu Khanh ; Misra, Sanjay et al. / Critical success factors for implementing business intelligence system : Empirical study in vietnam. Computational Science and Its Applications - 16th International Conference, ICCSA 2016, Proceedings. editor / Sanjay Misra ; Osvaldo Gervasi ; Carmelo M. Torre ; David Taniar ; Elena Stankova ; Ana Maria A.C. Rocha ; Shangguang Wang ; Beniamino Murgante ; Bernady O. Apduhan. Springer Verlag, 2016. pp. 567-584 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)).

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title = "Critical success factors for implementing business intelligence system: Empirical study in vietnam",

abstract = "Although the application of business intelligence (BI) system has increased recently, the critical success factors (CSFs) of BI system implementation remain poorly understood. Therefore, understanding CSFs for BI system is necessary for a company to be successful in implementing a BI system. Currently, the number of business successfully implemented BI in Vietnam is still limited. In order to understand the current situation of BI implementation in Vietnam, case study method has been used. Based on the research framework developed by Yeoh & Koronios, in-depth interviews have been conducted with 4 Vietnamese companies, who already implemented BI system. The main result of this study helps to extract the lessons learnt from 4 cases to rank the importance of CSFs for BI implementation in Vietnam context. Based on this result, recommendations were made for increasing the probability of successfully implementing BI system in Vietnam and other countries with similar conditions.",

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author = "Pham, {Quoc Trung} and Mai, {Tu Khanh} and Sanjay Misra and Broderick Crawford and Ricardo Soto",

note = "Publisher Copyright: {\textcopyright} Springer International Publishing Switzerland 2016.; 16th International Conference on Computational Science and Its Applications, ICCSA 2016 ; Conference date: 04-07-2016 Through 07-07-2016",

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doi = "10.1007/978-3-319-42092-9_43",

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isbn = "9783319420912",

series = "Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)",

publisher = "Springer Verlag",

pages = "567--584",

editor = "Sanjay Misra and Osvaldo Gervasi and Torre, {Carmelo M.} and David Taniar and Elena Stankova and Rocha, {Ana Maria A.C.} and Shangguang Wang and Beniamino Murgante and Apduhan, {Bernady O.}",

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Pham, QT, Mai, TK, Misra, S, Crawford, B & Soto, R 2016, Critical success factors for implementing business intelligence system: Empirical study in vietnam. in S Misra, O Gervasi, CM Torre, D Taniar, E Stankova, AMAC Rocha, S Wang, B Murgante & BO Apduhan (eds), Computational Science and Its Applications - 16th International Conference, ICCSA 2016, Proceedings. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), vol. 9790, Springer Verlag, pp. 567-584, 16th International Conference on Computational Science and Its Applications, ICCSA 2016, Beijing, China, 4/07/16. https://doi.org/10.1007/978-3-319-42092-9_43

Critical success factors for implementing business intelligence system: Empirical study in vietnam. / Pham, Quoc Trung; Mai, Tu Khanh; Misra, Sanjay et al.
Computational Science and Its Applications - 16th International Conference, ICCSA 2016, Proceedings. ed. / Sanjay Misra; Osvaldo Gervasi; Carmelo M. Torre; David Taniar; Elena Stankova; Ana Maria A.C. Rocha; Shangguang Wang; Beniamino Murgante; Bernady O. Apduhan. Springer Verlag, 2016. p. 567-584 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 9790).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

TY - GEN

T1 - Critical success factors for implementing business intelligence system

T2 - 16th International Conference on Computational Science and Its Applications, ICCSA 2016

AU - Pham, Quoc Trung

AU - Mai, Tu Khanh

AU - Misra, Sanjay

AU - Crawford, Broderick

AU - Soto, Ricardo

N1 - Publisher Copyright: © Springer International Publishing Switzerland 2016.

PY - 2016

Y1 - 2016

N2 - Although the application of business intelligence (BI) system has increased recently, the critical success factors (CSFs) of BI system implementation remain poorly understood. Therefore, understanding CSFs for BI system is necessary for a company to be successful in implementing a BI system. Currently, the number of business successfully implemented BI in Vietnam is still limited. In order to understand the current situation of BI implementation in Vietnam, case study method has been used. Based on the research framework developed by Yeoh & Koronios, in-depth interviews have been conducted with 4 Vietnamese companies, who already implemented BI system. The main result of this study helps to extract the lessons learnt from 4 cases to rank the importance of CSFs for BI implementation in Vietnam context. Based on this result, recommendations were made for increasing the probability of successfully implementing BI system in Vietnam and other countries with similar conditions.

AB - Although the application of business intelligence (BI) system has increased recently, the critical success factors (CSFs) of BI system implementation remain poorly understood. Therefore, understanding CSFs for BI system is necessary for a company to be successful in implementing a BI system. Currently, the number of business successfully implemented BI in Vietnam is still limited. In order to understand the current situation of BI implementation in Vietnam, case study method has been used. Based on the research framework developed by Yeoh & Koronios, in-depth interviews have been conducted with 4 Vietnamese companies, who already implemented BI system. The main result of this study helps to extract the lessons learnt from 4 cases to rank the importance of CSFs for BI implementation in Vietnam context. Based on this result, recommendations were made for increasing the probability of successfully implementing BI system in Vietnam and other countries with similar conditions.

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KW - Critical success factor

KW - Empirical study

KW - Information system implementation

KW - Vietnam

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DO - 10.1007/978-3-319-42092-9_43

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AN - SCOPUS:84978301507

SN - 9783319420912

T3 - Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)

SP - 567

EP - 584

BT - Computational Science and Its Applications - 16th International Conference, ICCSA 2016, Proceedings

A2 - Misra, Sanjay

A2 - Gervasi, Osvaldo

A2 - Torre, Carmelo M.

A2 - Taniar, David

A2 - Stankova, Elena

A2 - Rocha, Ana Maria A.C.

A2 - Wang, Shangguang

A2 - Murgante, Beniamino

A2 - Apduhan, Bernady O.

PB - Springer Verlag

Y2 - 4 July 2016 through 7 July 2016

ER -

Pham QT, Mai TK, Misra S, Crawford B , Soto R. Critical success factors for implementing business intelligence system: Empirical study in vietnam. In Misra S, Gervasi O, Torre CM, Taniar D, Stankova E, Rocha AMAC, Wang S, Murgante B, Apduhan BO, editors, Computational Science and Its Applications - 16th International Conference, ICCSA 2016, Proceedings. Springer Verlag. 2016. p. 567-584. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)). doi: 10.1007/978-3-319-42092-9_43

Critical success factors for implementing business intelligence system: Empirical study in vietnam

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