Evaluating a methodology to establish usability heuristics

Cristhy Jiménez, ALEXANDRU CRISTIAN RUSU , SILVANA PAOLA RONCAGLIOLO DE LA HORRA, Rodolfo Inostroza, Virginica Rusu

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

24 Scopus citations

Abstract

Assessing usability in any software product may be a key factor for predicting its success or fail. Heuristic evaluation is the most commonly used usability evaluation method. It uses a set of recognized usability design principles (heuristics). Until now, the Nielsen's ten usability heuristics have been widely used. However, such heuristics are too general and currently it is necessary to provide new sets of heuristics for evaluating specific kinds of applications. Through a survey, applied to a group of researchers, it was possible to analyze the pertinence of formalizing a methodology for establishing specific usability heuristics that could improve usability assessments.

Original languageEnglish
Title of host publicationProceedings - 31st International Conference of the Chilean Computer Science Society, SCCC 2012
PublisherIEEE Computer Society
Pages51-59
Number of pages9
ISBN (Print)9781479929375
DOIs
StatePublished - 1 Jan 2013
Event31st International Conference of the Chilean Computer Science Society, SCCC 2012 - Valparaiso, Chile
Duration: 12 Nov 201216 Nov 2012

Publication series

NameProceedings - International Conference of the Chilean Computer Science Society, SCCC
ISSN (Print)1522-4902

Conference

Conference31st International Conference of the Chilean Computer Science Society, SCCC 2012
Country/TerritoryChile
CityValparaiso
Period12/11/1216/11/12

Keywords

  • Heuristic evaluation
  • Heuristics
  • Methodology
  • Usability

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