Listeners' interactions with help options in CALL

Research output: Contribution to journalArticlepeer-review

15 Scopus citations


Help options, or in-built application resources designed to provide assistance, have long been an integral component of computer-based second language (L2) listening materials. Despite their potential to promote comprehension and efficiency, research on the role of help options has lagged. Previous research has found that learners do not often make use of help options. With a focus on the interventions listeners may deem relevant for comprehension and task completion, the aim of this qualitative study is to examine the interactions of language learners as they use, or do not use, these potentially assistive resources. Data were gathered from 15 adult learners of English who worked with a set of Longman English Interactive

Original languageEnglish
Pages (from-to)228-245
Number of pages18
JournalComputer Assisted Language Learning
Issue number3
StatePublished - Jun 2014


  • computer-based L2 listening
  • help options
  • interactions
  • listeners


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