On user experience evaluation: Combining user tests and psychometrics

Virginia Zaraza Rusu, ALEXANDRU CRISTIAN RUSU , PABLO ANDRES CACERES SERRANO, Virginica Rusu, DANIELA CONSTANZA QUIÑONES OTEY, Patricia Muñoz

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

1 Scopus citations

Abstract

The ISO 9241-210 standard defines User eXperience (UX) as a person’s perceptions and responses resulting from the use and/or anticipated use of a product, system or service. One of the main perspectives on UX is the psychological one, being fundamental in all user studies. Psychometrics as a psychological phenomena measurement tool could be helpful in UX studies. The paper explores how user testing, query techniques and psychometrics may complement each other when assessing UX. We analyze empirical evidences, using the World Digital Library (www.wdl.org) as case study.

Original languageEnglish
Title of host publicationIntelligent Human Systems Integration - Proceedings of the 1st International Conference on Intelligent Human Systems Integration IHSI 2018
Subtitle of host publicationIntegrating People and Intelligent Systems
EditorsWaldemar Karwowski, Tareq Ahram
PublisherSpringer Verlag
Pages626-632
Number of pages7
ISBN (Print)9783319738871
DOIs
StatePublished - 1 Jan 2018
Event1st International Conference on Intelligent Human Systems Integration: Integrating People and Intelligent Systems, IHSI 2018 - Dubai, United Arab Emirates
Duration: 7 Jan 20189 Jan 2018

Publication series

NameAdvances in Intelligent Systems and Computing
Volume722
ISSN (Print)2194-5357

Conference

Conference1st International Conference on Intelligent Human Systems Integration: Integrating People and Intelligent Systems, IHSI 2018
CountryUnited Arab Emirates
CityDubai
Period7/01/189/01/18

Keywords

  • Digital library
  • Psychometrics
  • User eXperience
  • User testing

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