TY - JOUR
T1 - Problemas en la gestión de calidad e inspección técnica de obra
T2 - Un estudio aplicado al contexto chileno
AU - Santelices, C.
AU - HERRERA VALENCIA, RODRIGO FERNANDO
AU - Muñoz, F.
N1 - Funding Information:
The authors wish to acknowledge to Pontificia Universidad Católica de Valparaíso, where two of the coauthors are researchers and professors. Prof. Herrera acknowledge to CONICYT – PCHA - National Doctorate - 2018 - 21180884 for funding the graduate research.
Publisher Copyright:
© 2019 Potificia Universidad Catolica de Chile. All rights reserved.
PY - 2019
Y1 - 2019
N2 - The main problems in the industry of architecture, engineering, and construction (AEC) are the low indices of productivity and the high fragmentation and complexity, which directly affect the quality of the projects. To provide tools to mitigate and/or solve the current situation in the sector, a compilation of the problems in the area of quality management and technical inspection of work, which were validated through interviews according to the experience of professionals, is presented from the literature. Subsequently, an analysis of the relative importance index was applied, obtaining an ordered list of the problems according to their importance in the Chilean context. In this way, the project directors can consider them from the beginning of the projects, considering that quality is planned, managed, and controlled. This makes it possible to prioritize and make better decisions in the allocation of resources, which are generally scarce, in the various processes of the item, both in the office and in the field.
AB - The main problems in the industry of architecture, engineering, and construction (AEC) are the low indices of productivity and the high fragmentation and complexity, which directly affect the quality of the projects. To provide tools to mitigate and/or solve the current situation in the sector, a compilation of the problems in the area of quality management and technical inspection of work, which were validated through interviews according to the experience of professionals, is presented from the literature. Subsequently, an analysis of the relative importance index was applied, obtaining an ordered list of the problems according to their importance in the Chilean context. In this way, the project directors can consider them from the beginning of the projects, considering that quality is planned, managed, and controlled. This makes it possible to prioritize and make better decisions in the allocation of resources, which are generally scarce, in the various processes of the item, both in the office and in the field.
KW - AEC
KW - Inspection
KW - PMBOK
KW - Quality
KW - RII
UR - http://www.scopus.com/inward/record.url?scp=85085128554&partnerID=8YFLogxK
U2 - 10.4067/S0718-50732019000300242
DO - 10.4067/S0718-50732019000300242
M3 - Article
AN - SCOPUS:85085128554
VL - 34
SP - 242
EP - 251
JO - Revista Ingenieria de Construccion
JF - Revista Ingenieria de Construccion
SN - 0716-2952
IS - 3
ER -