TY - GEN
T1 - Real-time simulation as a way to improve daily operations in an Emergency Room
AU - Espinoza, Camila
AU - PASCUAL CONCHA, JIMENA ALEJANDRA
AU - Ramis, Francisco
AU - Borquez, Daniel
AU - Sepulveda, Jose Alejandro
PY - 2015/1/23
Y1 - 2015/1/23
N2 - Emergency Rooms (ER) are resource constrained systems that demand efficient management in order to fulfill their care and service objectives. This article explores the use of real-time simulation to improve daily operations at an ER where unplanned events may occur. Such a simulation model must adequately portray the current state of the system; however ER workflow management systems often provide only limited information for this purpose. This paper studies the impact of the model's ability to predict ER performance with a limited amount of input information, such that what-if questions may be asked to guide decision making. Towards this end, two input data scenarios are compared to a case of perfect information. One scenario considers only patient arrival times and the other assumes additional knowledge of patient care pathways. Although both generate similar performance measures, the case with least information yields a slightly worse estimate of patient care pathway composition.
AB - Emergency Rooms (ER) are resource constrained systems that demand efficient management in order to fulfill their care and service objectives. This article explores the use of real-time simulation to improve daily operations at an ER where unplanned events may occur. Such a simulation model must adequately portray the current state of the system; however ER workflow management systems often provide only limited information for this purpose. This paper studies the impact of the model's ability to predict ER performance with a limited amount of input information, such that what-if questions may be asked to guide decision making. Towards this end, two input data scenarios are compared to a case of perfect information. One scenario considers only patient arrival times and the other assumes additional knowledge of patient care pathways. Although both generate similar performance measures, the case with least information yields a slightly worse estimate of patient care pathway composition.
UR - http://www.scopus.com/inward/record.url?scp=84940540841&partnerID=8YFLogxK
U2 - 10.1109/WSC.2014.7019998
DO - 10.1109/WSC.2014.7019998
M3 - Conference contribution
T3 - Proceedings - Winter Simulation Conference
SP - 1445
EP - 1456
BT - Proceedings of the 2014 Winter Simulation Conference, WSC 2014
A2 - Tolk, Andreas
A2 - Diallo, Saikou Y.
A2 - Ryzhov, Ilya O.
A2 - Yilmaz, Levent
PB - Institute of Electrical and Electronics Engineers Inc.
T2 - 2014 Winter Simulation Conference, WSC 2014
Y2 - 7 December 2014 through 10 December 2014
ER -