TY - GEN
T1 - Redefining usability heuristics for transactional web applications
AU - Quiñones, Daniela
AU - Rusu, Cristian
AU - Roncagliolo, Silvana
PY - 2014
Y1 - 2014
N2 - There are multiple methods that permit measuring a software product's degree of usability. Heuristic evaluation is an inspection method widely used, since it allows finding many usability problems. Transactional websites have their own defining features, therefore general heuristics may not be appropriate when evaluating their usability. A set of usability heuristics has been developed for transactional applications. The paper presents its refinement, based on experimental validation.
AB - There are multiple methods that permit measuring a software product's degree of usability. Heuristic evaluation is an inspection method widely used, since it allows finding many usability problems. Transactional websites have their own defining features, therefore general heuristics may not be appropriate when evaluating their usability. A set of usability heuristics has been developed for transactional applications. The paper presents its refinement, based on experimental validation.
KW - Transactional web applications
KW - Usability evaluation
KW - Usability heuristics
KW - e-commerce
UR - http://www.scopus.com/inward/record.url?scp=84903456074&partnerID=8YFLogxK
U2 - 10.1109/ITNG.2014.46
DO - 10.1109/ITNG.2014.46
M3 - Conference contribution
AN - SCOPUS:84903456074
SN - 9781479931873
T3 - ITNG 2014 - Proceedings of the 11th International Conference on Information Technology: New Generations
SP - 260
EP - 265
BT - ITNG 2014 - Proceedings of the 11th International Conference on Information Technology
PB - IEEE Computer Society
T2 - 11th International Conference on Information Technology: New Generations, ITNG 2014
Y2 - 7 April 2014 through 9 April 2014
ER -