Virtual Assistant as an Emotional Support for the Academic Stress for Students of Higher School: A Literature Review

Alexis Lucero Fredes, Sandra Cano, Claudio Cubillos, María Elena Díaz

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Mental healthcare has seen numerous benefits from interactive technologies and artificial intelligence. Virtual Assistant is a conversational agent, also called chatbots, which are being of great interest to researchers in different areas such as: psychology, marketing, education, among others. Virtual Assistants are trained to converse and interact with a person using speech, typing and visual languages through natural language techniques. Therefore, they have the potential to be a support tool for people. This study is focused to make a literature search in Scopus, Web of Science (WoS), and IEEE Xplore digital databases to answer questions in how virtual assistant can support the academic stress.

Original languageEnglish
Title of host publicationHCI International 2022 – Late Breaking Papers
Subtitle of host publicationHCI for Health, Well-being, Universal Access and Healthy Aging - 24th International Conference on Human-Computer Interaction, HCII 2022, Proceedings
EditorsVincent G. Duffy, Qin Gao, Jia Zhou, Margherita Antona, Constantine Stephanidis
PublisherSpringer Science and Business Media Deutschland GmbH
Pages108-118
Number of pages11
ISBN (Print)9783031179013
DOIs
StatePublished - 2022
Externally publishedYes
Event24th International Conference on Human-Computer Interaction, HCII 2022 - Virtual, Online
Duration: 26 Jun 20221 Jul 2022

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume13521 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

Conference24th International Conference on Human-Computer Interaction, HCII 2022
CityVirtual, Online
Period26/06/221/07/22

Keywords

  • Academic stress
  • Conversational agents
  • Higher school
  • Mental health
  • Virtual assistant

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