@inproceedings{ee383b5fbf0b4130804aad4289e5d6e9,
title = "What happens when evaluating social media{\textquoteright}s usability?",
abstract = "The paper presents a study on the perception of 16 evaluators over a set of usability heuristics for smartphones - SMASH. All participants were asked to perform a heuristic evaluation of the mobile version of Facebook. Later on a survey was conducted based on the standard questionnaire that we developed. Evaluators perceive SMASH as an appropriate instrument to evaluate social media{\textquoteright}s usability, and they intent to use it in future evaluations.",
keywords = "Facebook, Heuristic evaluation, Social media, Usability, Usability heuristics",
author = "Virginica Rusu and Cristian Rusu and Daniela Qui{\~n}ones and Silvana Roncagliolo and Collazos, {C{\'e}sar A.}",
note = "Publisher Copyright: {\textcopyright} Springer International Publishing AG 2017.; 9th International Conference on Social Computing and Social Media, SCSM 2017 held as part of the 19th International Conference on Human-Computer Interaction, HCI International 2017 ; Conference date: 09-07-2017 Through 14-07-2017",
year = "2017",
doi = "10.1007/978-3-319-58559-8_11",
language = "English",
isbn = "9783319585581",
series = "Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)",
publisher = "Springer Verlag",
pages = "117--126",
editor = "Gabriele Meiselwitz",
booktitle = "Social Computing and Social Media",
}