What happens when evaluating social media’s usability?

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

5 Scopus citations

Abstract

The paper presents a study on the perception of 16 evaluators over a set of usability heuristics for smartphones - SMASH. All participants were asked to perform a heuristic evaluation of the mobile version of Facebook. Later on a survey was conducted based on the standard questionnaire that we developed. Evaluators perceive SMASH as an appropriate instrument to evaluate social media’s usability, and they intent to use it in future evaluations.

Original languageEnglish
Title of host publicationSocial Computing and Social Media
Subtitle of host publicationHuman Behavior - 9th International Conference, SCSM 2017 Held as Part of HCI International 2017, Proceedings
EditorsGabriele Meiselwitz
PublisherSpringer Verlag
Pages117-126
Number of pages10
ISBN (Print)9783319585581
DOIs
StatePublished - 1 Jan 2017
Event9th International Conference on Social Computing and Social Media, SCSM 2017 held as part of the 19th International Conference on Human-Computer Interaction, HCI International 2017 - Vancouver, Canada
Duration: 9 Jul 201714 Jul 2017

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume10282 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

Conference9th International Conference on Social Computing and Social Media, SCSM 2017 held as part of the 19th International Conference on Human-Computer Interaction, HCI International 2017
Country/TerritoryCanada
CityVancouver
Period9/07/1714/07/17

Keywords

  • Facebook
  • Heuristic evaluation
  • Social media
  • Usability
  • Usability heuristics

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