Experimental evaluation of usability heuristics

Freddy Paz, Daniela Villanueva, Cristian Rusu, Silvana Roncagliolo, José Antonio Pow-Sang

Resultado de la investigación: Capítulo del libro/informe/acta de congresoContribución a la conferenciarevisión exhaustiva

28 Citas (Scopus)

Resumen

This paper presents an empirical analysis about how the Nielsen's usability heuristics are perceived by novice evaluators. Twenty-eight undergraduate students of an Informatics Engineering program were trained in usability and heuristic evaluations for this purpose. They were asked to perform a heuristic evaluation of a transactional Web site. A survey was taken in order to capture their perceptions about the usability heuristics. The design of the survey was focused on determining evaluators' perceptions about six dimensions: ease of use, usefulness, clarity, checklist necessity, intention to use and completeness. Analyzing the results, we could determine that all the above mentioned constructs have an influence in the intention to use the heuristics in future usability evaluations, excepting the perceived clarity. Based on the obtained results, a perception-based model of the usability heuristics is presented.

Idioma originalInglés
Título de la publicación alojadaProceedings of the 2013 10th International Conference on Information Technology
Subtítulo de la publicación alojadaNew Generations, ITNG 2013
Páginas119-126
Número de páginas8
DOI
EstadoPublicada - 2013
Publicado de forma externa
Evento2013 10th International Conference on Information Technology: New Generations, ITNG 2013 - Las Vegas, NV, Estados Unidos
Duración: 15 abr 201317 abr 2013

Serie de la publicación

NombreProceedings of the 2013 10th International Conference on Information Technology: New Generations, ITNG 2013

Conferencia

Conferencia2013 10th International Conference on Information Technology: New Generations, ITNG 2013
País/TerritorioEstados Unidos
CiudadLas Vegas, NV
Período15/04/1317/04/13

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