Gestión del Cambio para Proyectos Tecnológicos: Usando un Modelo Integral de Gestión del Cambio

Eduardo Olguin Macaya, Broderick Crawford, Ricardo Soto

Resultado de la investigación: Capítulo del libro/informe/acta de congresoContribución a la conferenciarevisión exhaustiva

Resumen

Technology projects, including the introduction of new systems such as CRMs and ERPs, have an impact on peoples emotions, perceptions and performance, as well as on organizational and company culture. They also tend to raise a series of management issues that are seldom addressed, causing many technology projects to fail. Technology managers must learn how to manage those changes associated with the introduction of new systems and technical innovations. Change management, a relatively new discipline, offers new perspectives to address the costs and risks associated with change processes. It analyzes critical management issues such as the role of leadership, coordination, process design, and implementation strategies. Special emphasis is given to soft skills such as managing emotions, communicating project goals and achievements, and handling the critical issue of power structures and their evolution during change processes.

Título traducido de la contribuciónChange management in technology projects: Using a comprehensive model of change management
Idioma originalEspañol
Título de la publicación alojadaProceedings of the 11th Iberian Conference on Information Systems and Technologies, CISTI 2016
EditoresAlvaro Rocha, Luis Paulo Reis, Manuel Perez Cota, Ramiro Goncalves, Octavio Santana Suarez
EditorialIEEE Computer Society
ISBN (versión digital)9789899843462
DOI
EstadoPublicada - 25 jul. 2016
Publicado de forma externa
Evento11th Iberian Conference on Information Systems and Technologies, CISTI 2016 - Gran Canaria, Espana
Duración: 15 jun. 201618 jun. 2016

Serie de la publicación

NombreIberian Conference on Information Systems and Technologies, CISTI
Volumen2016-July
ISSN (versión impresa)2166-0727
ISSN (versión digital)2166-0735

Conferencia

Conferencia11th Iberian Conference on Information Systems and Technologies, CISTI 2016
País/TerritorioEspana
CiudadGran Canaria
Período15/06/1618/06/16

Palabras clave

  • Change Management
  • design
  • leadership
  • learning
  • soft skills
  • technology projects

Huella

Profundice en los temas de investigación de 'Gestión del Cambio para Proyectos Tecnológicos: Usando un Modelo Integral de Gestión del Cambio'. En conjunto forman una huella única.

Citar esto